When you use our website contact forms or chatbot services, we collect information you voluntarily provide: name, phone number, email address, and business information. We do not collect sensitive personal data.
We use the information you provide to respond to your inquiries, set up and manage your chatbot service, send service-related communications, and improve our services. We never sell your data to third parties.
Lead data collected by your chatbot is stored in Google Sheets accessible only to you and our team. We do not store chatbot conversation data beyond what is required for service operation.
We use Anthropic's Claude AI models to power our chatbot services. Conversation data is processed according to Anthropic's privacy policy. We also use Google Sheets for lead storage and EmailJS for contact form processing.
For privacy questions, contact us at connect@diginecia.io or WhatsApp +92 305 2103493.